1. Introduction
Luhala Education hub ("we", "our", "us") is committed to protecting the privacy and personal information of students, teachers, schools, parents, and visitors who use our services. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and school name
- Academic information related to examinations, subjects, and learning materials
- Communication data when you contact us via email, phone, or website forms
- Technical information such as IP address, browser type, and device information
3. How We Use Your Information
Your information is used strictly for educational and operational purposes, including:
- Providing educational content, materials, and academic services
- Preparing and managing examinations and joint examinations
- Offering guidance to students and teachers
- Responding to inquiries and providing support
- Improving our services, content quality, and user experience
4. Information Sharing
Luhala Education Center does not sell, rent, or trade personal information to third parties. Information may only be shared when:
- Required by law or legal authorities
- Necessary to provide educational services with partner schools (with permission)
- Explicit consent is given by the user or guardian
5. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
10. Contact Us
If you have any questions regarding this policy, please contact us:
Luhala Education Center
P.O. Box 1025, Iringa Tanzania
Email: info@luhalaservices.com
Phone: +255 749 798 134